Colorado Injury & Wellness – Communication Privacy Policy
Effective Date: 8/6/2026
At Colorado Injury & Wellness, we are committed to protecting the privacy and confidentiality of your
personal information. This Communication Privacy Policy outlines how we collect, use, disclose, and
safeguard your communication-related data. By engaging with our services, you agree to the terms
outlined in this policy.
1. Information We Collect:
• Contact Information: We may collect your name, email address, phone number, and other
contact details when you communicate with us.
• Communication Content: We may collect information related to your communication with us,
including emails, messages, and other forms of communication.
2. How We Use Your Information:
• Communication Processing: We use your contact information to communicate with you and
respond to your inquiries, requests, or concerns.
• Service-related Communications: We may send you service-related announcements, updates,
and administrative messages.
• Improving Services: Your communication data may be used to analyze trends, track user
interactions, and improve our services.
3. Information Sharing and Disclosure:
• Third-Party Service Providers: We may engage third-party service providers to assist with
communication services. These providers are contractually obligated to maintain the confidentiality
and security of your information.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal
process.
4. Security Measures:
• Data Security: We implement reasonable security measures to protect against unauthorized
access, disclosure, alteration, or destruction of your information.
5. Your Choices:
• Opting Out: You may choose not to receive non-essential communications from us by following
the opt-out instructions included in the communication.
6. Information Protection:• No Sale or Distribution: Your information will not be sold or distributed to third parties for
marketing purposes.
7. Contact Information:
Colorado Injury & Wellness
1819 West Colorado Avenue
Colorado Springs, CO 80904
Phone: (719) 471-4174
8. SMS Messaging Terms & Conditions:
At Colorado Injury & Wellness, you can opt-in to receive text message notifications.
About these notifications:
• Notifications may include appointment reminders, updates, and other information related to the
services provided by Colorado Injury & Wellness.
• Messaging frequency varies.
• Standard messaging rates and data charges may apply.
• I can opt-out of receiving these SMS messages at any time by replying ‘STOP’ or by contacting
Colorado Injury & Wellness directly.
• I can text ‘HELP or OPTIONS’ for help information.
9. Consent:
• By engaging with our services and communicating with us, you consent to the collection, use, and
disclosure of your information as described in this Communication Privacy Policy.
Dr. Austin and all the staff are amazing. I actually was seeing another chiropractor and have switched my treatments to Colorado Injury & Wellness. I initially started with this group to heal a calf muscle issue using their soft wave treatment. I would recommend this group to anyone. You feel part of the family instantly. I was also impressed that Dr. Austin does x-rays of the entire body which is part of the first visit. All the equipment is high tech. Would recommend without any hesitation.
Everyone here is incredibly kind and well-trained. The doctor is one of the best people I've ever met. He has extensive knowledge of his work and is always attentive to his patients. I've improved significantly in the short time I've been here. Thank you to the entire team for your excellent work.
I have been seeing Dr. Austin for 2 years now. Not only is he simply amazing at what he does, he does it with such a friendly, caring bedside manner. I cannot put into words how thankful I am for him, the services he offers and his amazing team! I used to suffer from chronic bilateral numbness and tingling, in my arms, 90% of the day; all day, every day. Now, I rarely have issues; when I do, Austin works me in ASAP to correct the problem. I have suffered from migraines my entire life; until I began regularly seeing Austin, they were so severe I had to give myself injections at home. Now, I hardly ever get them. When I do feel one coming on, I get right in for dry needling, it makes all the difference. I haven't had a migraine shot in 20 months! I also have 2 student athletes who see him as well. As the parent, of an injured kiddo, if it's at all possible, there's nothing you want more that non operative options. My son (now playing baseball in college) suffered a tear in his rotator cuff his Jr. year of high school; after 6 weeks of soft wave therapy from Dr. Austin, the Sports Medicine/Orthopedic surgeon, cleared him to start pitching. Dr. Austin spends the time needed to figure out the source of your pain/issue and set's up a treatment plan, utilizing the different therapies he offers. Don't let the thought of cost talk you out of contacting him. They accept insurance, when insurance allows. They also have discounts and packages; they may even do a payment plan, if that's the only thing stopping you. Dr. Austin truly cares about helping you heal.
The staff was amazing very welcoming and listen to your needs the front desk employee Raquel was phenomenal. I would recommend this place to anybody that needs help with wherever you’re having pain because they definitely know what they’re doing and they talk you through what they will be doing how they’re gonna be doing it and when it is done, they keep you engaged with your session.
Austin is great as well as the team. Always on time and man I feel better leaving there
I've been in the care of Dr. Clarke and his team for nearly three years as of this writing, and every experience is fantastic. Welcoming and friendly reception staff, knowledgeable doc, competitive pricing, and I always leave feeling better, physically and mentally. Highly recommended, from adjustments, to dry needling, traction, and more. My aching, aging body always appreciates a visit to Colorado Injury & Wellness.
Super friendly, happy staff and doctor. Felt well cared for and was impressed by state of the art equipment. Highly recommend.
Super friendly and helpful staff, I felt taken care of the entire time
Your chiropractor isn’t even close to how good Dr. Clarke and his team are. I went in with a bulging disc between my L5 and S1 vertebrae and after 3 visits it is noticeably, no no no, insanely better. Decompression, softwave, and manipulation therapy is all used here but only if it’s necessary to treat what you have going on. If you need routine maintenance, you can do that here. If you have nerve damage and no one seems to be able to help, I bet they can with the software. If you have herniated discs or bulging discs or just need decompression work in general I know they can handle that here. Highly recommend to everyone!
I can’t recommend this chiropractic office enough! Since starting treatment, I’ve noticed a huge improvement in my overall health and quality of life. Before coming here, standing and walking for long periods was a constant struggle because of my back pain. Thanks to their personalized treatment plan, I’m finally getting my mobility back. The combination of spinal decompression, SoftWave therapy, and chiropractic adjustments has made an incredible difference. My pain has decreased significantly, I’m standing straighter, walking with much less discomfort, and I feel stronger overall. Dr. Austin Clarke and his staff members Raquel, Kenia, and Emery genuinely care about their patients and takes the time to explain every step of the process and make sure you’re comfortable during your time there. I wish I came here sooner!!!